departamentos
Effective Date: [12/14/2023] This Privacy Policy describes how Supermercados Talpa (“we” or “Talpa”) collects, uses, shares and protects information when you interact with our main website (https://supermercadostalpa.com/ and shop.supermercadostalpa.com), as well as all of our websites, emails we send, and social media accounts where this Privacy Policy is posted (collectively, the “Sites”). This Privacy Policy explains the following:
For questions about our privacy practices, contact us at: contact@supermercadostalpa.com.
1. The Information We Collect
We may collect information about you by following means:
-Directly from you, when you provide information to us or interact with us or our affiliates.
-Automatically from you, when you utilize or interact with our Sites;
-From online advertising companies who may share information about the marketing and advertisements you have seen or clicked on, and from social networks and other sources of publicly available data; and•
-From other third-party sources that provide consumer data, such as information about your interests, demographic information, and marketing inferences.
In order to better provide you with our Sites, we may collect the following categories of information:
-Contact information and any other information you choose to include when you communicate with us via e-mail, mail, phone or other channels or when you sign up for coupons;
-Loyalty member information , such as your name, zip code, e-mail address, phone number, day and month of birthday, and usage and subscription preferences, which may include signing up on our Sites;•
-Account information, such as your name, password, mailing address, e-mail address, phone number, and usage and subscription preferences, when you create an account to order online;
-Transactional information including payment information, payment history, and products purchased if you engage in transactions through the Sites and use our online store;
-Location information, such as when you use the find a store feature or request directions to a particular store on our Sites;• Survey, contest, giveaway, and sweepstake information in response to questions we may send you through the Sites, including for feedback and research purposes;
-User Content you may provide to publicly post via the Sites (e.g., comments);
-Biographical information when you inquire about or apply for a position with us; and
-Social media information, such as when you post information on a webpage we establish on a social media platform, we may use the information you provide for purposes of providing a response, to promote our business and services, and otherwise in the normal course of our business operations. We may collect your social media username and other personal information that you have made available to us through the webpage we established on the social media platform, in accordance with the platform rules and/or applicable law. Note that the third-party operators of social media websites also receive such information, and their use of your personal information is governed by their own privacy policies.
Some of this information may be collected by external parties on our behalf. For example, we use a payment processor when you engage in a transaction on our Sites; Talpa does not itself collect or store payment card information.
If you provide us with information regarding another individual, you represent that you have that person’s consent to give us their information and to permit us to use the information in accordance with this Privacy Policy.
When you interact with the Sites, certain information about your use of our Sites is automatically collected. This includes:
-Usage Details about your interaction with our Sites (such as the date, time, and length of visits, and specific pages or content accessed during the visits, search terms, frequency of the visits, referring website addresses);
-Device Information including the IP address and other details of a device that you use to connect with our Sites (such as device type and unique device identifier, operating system, browser type, mobile network information, and the device's telephone number);
-Location information where you choose to provide the Sites with access to information about your device’s location;•
-Site usage and session information. We collect information about your interaction with the Sites, including the resources that you access, pages viewed, how much time you spent on a page, and how you reached our Sites.
Much of this information is collected through cookies, web beacons, and other similar technologies, which may be operated by our analytics and marketing partners who assist us in serving ads or providing other services to you. Below is a list of our partners with links to more information about their use of your data and how to exercise your options regarding tracking.
1) Cookie Name and Provider
Google Analytics (_ga***, _gid, _ga, AEC, _gat)
Category
Analytics
More Information
Google Privacy Policy
2) Cookie Name and Provider
Google Analytics (_ga***, _gid, _ga, AEC, _gat)
Category
Analytics
More information
Google Analytics privacy statement
3) Cookie Name and Provider
Google Analytics (_ga***, _gid, _ga, AEC, _gat)
Category
Analytics
More information
Google Analytics Opt-out Browser Add On
4) Cookie Name and Provider
Google Ads and DoubleClick (NID, 1P_JAR, IDE)
Category
Advertising
More information
Google Privacy Policy
5) Cookie Name and Provider
Stripe (_stripe_sid, _stripe_mid, m)
Category
Functional
More information
Stripe Privacy Policy
6) Cookie Name and Provider
GoDaddy (_tccl_visitor, _tccl_visit, dps_site_id)
Category
Analytics
More information
GoDaddy Privacy Notice
Your browser may allow you to disable cookies, or the cookie providers listed may provide an opt-out tool. Also, the following websites provide useful information about cookies, and may permit you to control the use of cookies by certain third parties: http://www.networkadvertising.org and http://www.aboutads.info.
Like most websites, we use Google Analytics to collect and process certain website usage data. To learn more about Google Analytics and how to opt out of personalized ads from Google, see: https://tools.google.com/dlpage/gaoptout.
Note that, when you opt out of personalized advertising, you may continue to see online advertising on the Sites and/or our ads on other websites and online services. Please remember that if you do choose to disable cookies, you may find that certain sections of our Sites do not work properly.
Our Sites do not respond to browser do-not-track signals.2.
2. How We Use Your Information
We use the information we collect from you for the following purposes:
-Provide our Sites to you, including to maintain your member account, manage any purchases or transactions, and provide product recall information or other important notices;
- Respond to your requests, questions and comments and provide customer support;
- Monitor the performance of our Sites including metrics such as total number of visitors, traffic, and demographic patterns;
- Interact with you, including to notify you regarding products, services, and promotions that may be of interest to you and inform you about important changes to this Privacy Policy, our Terms of Use or other policies;
- Tailor the content we display to you in our Sites and communications, including advertising, and offer products and services that we believe may be of interest to you;
-Manage, operate, and improve the Sites and grow our business, including understanding our customer base and the effectiveness of our marketing, events, promotional campaigns, and publications, and diagnose or fix technology problems;
- Comply with legal requirements and industry standards, detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal, and protect the rights of Talpa, you, or others.
We may use and share information in an aggregated or de-identified manner at our discretion, including for research, analysis, modeling, marketing, and improvement of our Sites.
3. How We Share Your Information
Vendors and Service Providers. We may share your information with service providers that we believe need the information to perform a technology, business, or other professional function for us such as billing and collection, IT services, maintenance and hosting of our Sites, payment processors, marketing partners, accounting, auditing, and tax services, and other professional services.
Affiliates. We share information with other entities in our corporate family, for purposes consistent with this Privacy Policy.
Partners. We may share information with our marketing and ecommerce partners, for purposes consistent with this Privacy Policy.•
Merger, sale, or other asset transfers. We reserve the right to transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Privacy Policy.
Legal.
We share information where necessary to comply with applicable law, to respond to requests from law enforcement agencies or other government authorities or third-parties, as permitted by law and without your consent when it is necessary to protect our customers, employees, or property; in emergency situations; or to enforce our rights under our terms of service and policies.
4. How We Protect and Store Your Information
As a general rule, we keep your data for only as long as it is needed to complete the purpose for which it was collected or as required by law.We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Site. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.
5. Updating Your Information and Opt-Out Choices
You may have certain choices when it comes to how you update your information or opt-out:
Account and Loyalty Member Information. Please visit your account to update your information and payment method. Also, you can opt-out of the membership at any time by emailing us at contact@supermercadostalpa.com.
Email Marketing. If at any time you no longer wish to receive email marketing communications from us, you can click the unsubscribe link at the bottom of the relevant email. Please note that we reserve the right to contact you in the event of a change in this Privacy Policy, or to provide you with any service-related notices.• SMS Messages. At any time, you can text “Stop” to opt-out of receiving text and SMS messages.
6. No Use by Children
We do not knowingly or intentionally gather personal information about children who are under the age of 13. If a child has provided us with personal information, a parent or guardian of that child may contact us at contact@supermercadostalpa.com to have the information deleted from our records. If we learn that we have inadvertently collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible and cease the use of that information in accordance with applicable law.
7. Links to Unaffiliated Third-Party Websites
The Sites may contain links to unaffiliated third-party websites, including as the websites of our partners (such as Instacart and DoorDash). This Privacy Policy does not apply to the practices of such other websites, and we are not responsible for the actions and privacy policies of the third parties that operate or interact with those websites.
8. Contact Us
If you have questions about this Privacy Policy or if you would like to make a suggestion about our privacy practices, please send an email to contact@supermercadostalpa.com.
9. Privacy Rights
Certain jurisdictions have specific legal requirements and grant privacy rights with respect to personal information, and we will comply with the restrictions and any requests you submit as required by applicable law. If you are seeking to exercise your rights under the law of a specific jurisdiction, please contact us using the Contact Us section above. 10. Updates to This Privacy Policy Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are material, we may provide a more prominent notice (including, for certain services or programs, email notification of privacy notice changes) for a reasonable period of time. Nevertheless, you should review this Privacy Policy from time to time to be sure you are aware of the most recent version.
